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Hotel club mac alcudia cosmos

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The cosy seating area surrounds the fireplace, adding to a warm sense of being in your own private home. Two stunning bedrooms evoke a sense of quality and ultimate comfort, decorated with plush velvet fabrics, large mirrors and modern prints depicting London.

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Prince of wales hotel london Prince of wales hotel london free. Speaking of how the hotel allegedly handled the problem, she said: Mrs Dimelow, who provides full-time care for her month-old daughter, told MailOnline Travel that her family was supposed to spend a full week at the all-inclusive family resort but their getaway was derailed just three days in. Maria Dimelow says her daughter was 'severely dehydrated' when she was admitted to hospital.


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She said: There were pools of sick all over the floor. She estimated that at least 40 to 50 people were ill, including Amelia, whose condition deteriorated to the point where she had to be taken to hospital.

Mrs Dimelow said: She claims resort staff would not ring an ambulance. Caroline Kaye, a spokeswoman for the resort, said the hospital is a five- to minute drive from the hotel, it is faster to travel there by taxi and in most cases an ambulance will not be dispatched for stomach-related issues.

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Beware of Cosmos Reps! - Review of Club MAC Alcudia, Port d'Alcudia, Spain - TripAdvisor

She said a representative from the tour operator normally accompanies an ill guest to hospital and pays for the taxi ride. The hotel apologised to the family, she added.

Uptown funk fun at Club Mac Alcudia, Majorca. 25th of July 2015

Ruined holiday: Carl and Maria Dimelow aren't happy with the way they have been treated. In response to recent claims by holidaymakers, Club Mac Alcudia has released a statement denying suggestions that the illness was caused by poor food hygiene or cleanliness. The resort, which has an on-site doctor, said it took precautionary measures to contain a virus that affected 40 to 45 guests.

Family resort in Majorca

Those measures included closing the pool and cleaning more frequently. The resort's statement reads: The hospital stay was covered by an insurance policy the family purchased before the trip. Because there was a short window to get to the airport, she declined and the family returned on a Saturday morning, one day ahead of schedule.

Club Mac Alcudia says it took precautionary measures to contain a virus that affected 40 to 45 guests. But before they left they had to continue eating at the resort because they did not have enough money to pay for meals elsewhere. Mrs Dimelow said she is upset because Cosmos has not offered an apology and has not responded to an official complaint she filed a few weeks after she returned home, although she did speak to an employee in Mallorca and he did not seem surprised.

He said it was worse the week before. The statement reads: They initially suggested she eat digestive biscuits. Club Mac Alcudia is one of two Spanish resorts where travellers have suffered from a vomiting bug recently.

Absolute Disaster - Avoid this Hotel - Club MAC Alcudia

The family chose the resort after reading positive reviews on TripAdvisor and getting a recommendation from a travel agent.. Mrs Dimelow has since contacted compensation firm Your Holiday Claims, which has received complaints from dozens of tourists who claim their holidays were ruined by sickness.


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Anne Thomson, head of travel law at Your Holiday Claims, said: